Returns

Refunds and returns are subject to 15% restocking fee to cover our processing costs.

  • Product must be unopened and returned at customer’s expense.
  • Product must be unopened in brand new condition with no visible damage to packaging.
  • Product damaged in shipping will be replaced.
  • To begin refund/replacement process fill out the following form, include sales receipt, photos, and batch number.

Thank you,

— Hydroponic Research

Return Authorization Form

  • Store or User

  • Name

  • Address Shipped To

  • Contact Information

  • Item Details

  • Batch number is located on bottom of container
  • Problem Description

  • Upload Sales Receipt

  • Accepted file types: jpg, gif, png, pdf.
  • Upload Photos

  • Accepted file types: jpg, gif, png.
    If there is a question to the integrity of the product, please post photo of unopened product here.
  • This field is for validation purposes and should be left unchanged.