Hydroponic Research Product Return Policy & Return Authorization Form

Returns

Refunds and returns are subject to 15% restocking fee to cover our processing costs.

Product must be unopened and returned at customer’s expense.
Product must be unopened in brand new condition with no visible damage to packaging.
Product damaged in shipping will be replaced.
To begin refund/replacement process fill out the following form, include sales receipt, photos, and batch number.

Thank you,

— Hydroponic Research

Store or User
Store or User*
Company Name
Name
Name*
First Last
Address Shipped To
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Contact Information
Email*
Phone Number*
Item Details
Item*
Batch Number

Batch number is located on bottom of container
Problem Description
Description*
Upload Sales Receipt
Photos
Accepted file types: jpg, gif, png, pdf, Max. file size: 50 MB.
Upload Photos
Photos
Accepted file types: jpg, gif, png, Max. file size: 10 MB.
If there is a question to the integrity of the product, please post photo of unopened product here.
Phone
This field is for validation purposes and should be left unchanged.